Personal Statement

I have a great deal of experience in dealing with people from all walks of life and feel I am able to do this confidently and in an appropriate manner. I am very capable of working alone or as part of a team, and work methodically, conscientiously, correctly and to timescales. I consider myself to be an honest, trustworthy and hardworking individual and am always striving to learn new skills and to improve myself and I have experience in a customer-focused environment giving me good communication skills. I do not mind working unsociable hours. I also have full clean UK Driving license.

Employment

Not just yet :) February 2012 - present

IT Administrator - £30k pa

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The Bannatyne Group July 2011 - February 2012

IT Estates Support - £25k pa

Working for the largest private Health Club & Spa Operator in the United Kingdom. I provided complete IT support to over 60 Health Clubs, 33 Spa’s and 4 Hotels. I was responsible for maintaining the servers and desktops at these sites. I worked to extremely tight deadlines, and supported users with varying levels of technical knowledge.

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Bootham School, York June 2007 - July 2011

IT Technician - £22k pa + Benefit Package

Providing 1st Class Service to Staff & Pupils
Providing 1st - 3rd Line Support
Training Members of Staff and Students
Implemented Helpdesk system to enable staff to report faults
Management of Mitel 3300 series phone system
Configuration & Management of Postfix Server
Sole Responsibility for Managing VMWare ESX infrastructure & 3 SANS's
Budget Management
Liaising with 3rd Part Contractors
Managing internal IT Projects
Negotiating contract renewals for MS Licensing and Mobile Phones
Negotiating with suppliers for Hardware / Software to get best value for money
Worked within the department to plan & develop the schools ICT Strategy for the next 5 years
Produced & Implemented standard ways of working within the department
Producing system documentation
Providing out of hours & weekend cover and responding to system alarms
Advising management of new technologies and ways these technologies can fit within a learning environment.

Northern Retail, Scarborough September 2004 - June 2007

IT System Support / Field Engineer - £13k pa + Company Car

Providing 1st Class Service to Customers
Installation & Programming of Various EPoS Systems
Servicing EPoS Systems
Servicing of CCTV Equipment
Management and maintaining Windows 2003 SBS server

Professional skills

Technical

VMWare ESX 3.5, vSphere
Windows - XP,Vista,7
Server - 2003,2008
Exchange 2007 / 2010
Terminal Services
Red Hat / Centos
Mac OS X
Citrix
BES

Personal

Budget Management
Project Management
Purchasing & Negoitation Skills
Contract Managment
Excellent communication and interpersonal skills

Qualifications

While i have no formal IT Qualifications i have attended various Offical Microsoft Training coures (70-290, M5047,49,50,51) and VMware 3.5, V4 What's new, Cisco ICND 1 & ICND 2 and I have used this knowledge extensively in my current role.

HSE Qualified First Aider March 2009 - March 2012

Education

Yorkshire Coast College September 2002 - July 2003

GNVQ in Information and Communication Technology (Intermediate)

Passed with Merit

Norton Technical College September 1997- July 200

GCSE

8 GCSE's (including English & Maths)